LiaPlus AI Voice Platform

Architected a latency-critical Voice AI stack reaching sub-400ms response times by optimizing STT/TTS pipelines and LLM streaming.

Automated customer support, sales, and KYC workflows as productized "AI Employee" offerings for marketplace-style, operationally intensive clients. Owned roadmap prioritization and release planning, tying each launch to a measurable client or user win.

Scaled to 10M+ calls at 99.9% uptime and secured 2 Crore in seed funding led by Inflection Point Ventures.